Terms & Conditions
Price, specifications and terms of offers are subject to change without notice.
- Product Images are indicative in nature.
- Actual Product may differ from the image. Please refer the product specification for the product.
- “Ved Infosys” is not responsible for typographical and/or photo-graphical errors.
- All the Products Sold by Ved Infosys accompanied original Manufacturer Warranty only.
- Ved Infosys is distributor/dealer/Retailer only. Products sold by Ved Infosys are not manufactured by Ved Infosys. The products may, however, be covered by each manufacturer’s warranty, service, and support policy.
- There is no Warranty on Compatible/Imported Products. We, Ved Infosys does not offer any technical support or sales advice.
- Customer pays return shipping charges for all warranty services. Ved Infosys reserves the right to refuse service to anyone.
- Ved Infosys cannot guarantee the compatibility of items. Please contact the manufacturer directly if you have issues or concerns regarding compatibility.
- Physical damage too will effectively void warranty coverage. Physical damage includes but is not limited to improper handling and/or any other type of damage sustained by irregular usage.
Ved Infosys is a Customer Oriented company. Thus, our policy is client supportive to feel increasingly great in settling on Online purchasing choice. Customer will be eligible for return/replace within 7 days from the date of product receipt.
Return / Replacement Criteria
- Item is physically damaged/defective
- Varies from the description
- Wrong item delivered
- Wrong colour
- Wrong style
- Wrong size
- Wrong quantity
- Missing parts/accessories
Easy Return and Replacement
- Items that you return/replace should not be used, Opened the Original packing, washed, altered/tampered or soiled. All original packing, labels, tags, leaflets, manuals, warranty/guarantee cards, freebies, accessories etc. should be intact. The courier will not accept your item in absence of these.
- Replacements will depend on the availability of the item and in case the replacement item is out of stock, we will refund your amount.
- Refund or replacement will be initiated once we receive your item and pass it through the necessary quality checks. Our Customer care Team will also notify you of the approval or rejection of your refund.
If you approved, then your refund will be processed, and a credit will automatically be applied within 7 days.
- Items sold as sets/combos cannot be exchanged or returned individually.
- No return/refund/replacement on SALE or Compatible/Imported products.
“Ved Infosys” reserves the right to cancel any order without any explanation for doing so, as per the circumstances where the requirement could not be met. The company will ensure that any communication of cancellation of an order or any applicable refund will be made in reasonable time.
Further you can cancel items or orders by visiting the Your Orders section in Your Account or contact on Customer care:
By Email: email@example.com, firstname.lastname@example.org
By Phone Number: +91-8956234241/ 8430526933
- To avail C-O-D Service, all items in the cart should be applicable for C-O-D.
- C-O-D is applicable on a minimum sale value of Rs. 500 and maximum of Rs. 5,000 only.
- Pin code provided for Cash on Delivery should be in the serviceable area. If not, any online payment mode needs to be used.
- You cannot open the box without making the payment at the time of delivery.
- If the product is open, do not accept the order.
- No credit/debit cards are accepted in Cash on Delivery.