IT Service Outsourcing (AMC & FMS)

As your business goes on full condensation, you really cannot afford downtime. Crashed servers, blue screen desktops, crawling networks, missing data—all these do become a part of life, but should it make your business come to a halt?
Surely not. Ved Infosys offers a range of support services that ensure your business continues at its pace.

IT Service Outsourcing
IT Service Outsourcing

Annual Maintenance Service (AMC)

We provide cost effective annual maintenance contracts (AMC) for companies & businesses. Our Maintenance includes support/work contract of your IT infrastructure like Desktop, Laptop, Hardware, Software, Printer, Networking, Xerox Machine/Photo copier, Email, Web Hosting, ERP etc. You will receive priority response to your inquiries.
Our IT experts take care of the smooth functioning of all your IT resources on a contract basis. The Services include to Networks, Server, Website, Apps, ERP, Backup, Storage, Servers, Server Virtualization, Printers, Desktop, Laptop and Support on all the IT Hardware & Software.

Facility Management Service (FMS)

Facilities Management Services (FMS) provided by Ved Infosys involves an effective combination of Technical Staff, process and tools to ensure that your IT infrastructure is always up and running.

We ensure that the customer’s equipments are in top operational condition and that they are receiving services in a prompt and organized manner .We offer both, On Site Management Services and Remote Management Services.

We provide facility management services as per need of customer. Our service engineers are deployed as resident engineer at customer’s location and he follows normal rules and regulations of customer’s company, thereby ensuring zero disruption of services, be it any public holidays, Our Engineers manages the Network seamlessly.
Customer can design his work responsibilities as per the need.

He will provide first level of support related to Hardware, peripherals, Networking, O.S, office automation software or any application running on the system.
Our facility management services include complete planning, reporting, escalations and management of complete IT Infrastructure.

Our facility management services comprises of below:

  • To provide the Resident Engineer
  • Server Management Services
  • Network Management Services
  • Email Configuration Management Services
  • Coordinating with services providers in case of link failure.
  • AD Troubleshooting.
  • IT Security and Firewall Management Services
  • Vendor Management
  • Hardware Troubleshooting.
  • Asset Management Services

All these IT services can be customized to your needs, and the service levels your business demands. Ved Infosys offers remote monitoring and resolution, 24×7 support, and on-site support to its customers.

 

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